Individualize your reception area

When planning an office counter, there are several important aspects to consider to ensure that it is ergonomic, functional and aesthetically pleasing. The size or position of the counter should be well proportioned or well thought out. The counter - e.g. in a practice counter - must provide sufficient space for the receptionist and an easily accessible, low-barrier contact point for visitors. The design of the reception desk should match the overall office furnishings. The use of high-quality materials enhances the counter. Functionality is also crucial - for example, the reception desk should offer sufficient storage space for office supplies and neatly installed connections for telephones or computers, for example.

The purpose of your company and the needs of your customers play an important role. What are the main expectations of your reception area? Do you want to provide support, pass on information or hold short and detailed consultations? For example, the reception of a doctor's surgery has other tasks than that of a hotel, a commercial company, a car dealership or a public authority. Also think about how close your customers are allowed to get to the reception desk. For matters involving money or personal customer data, it is necessary to screen off the work area accordingly and ensure privacy, for example with room dividers. If consultations take place at the reception counter, there should be a separate area for customers - for Long conversations, it is even better to have a seat.